At Probotics America we provide modern technology built the old-fashioned way - one at a time!
Robots Make Your Message Memorable!
To Contact Us
Probotics America's office and manufacturing facility is located at 10028 Monroe Drive, Dallas, TX and we'd be happy to have you observe our operations. Just give us a call to arrange a visit.
Our office and technical support phone number is 972/231-7744, and our fax number is 214/367-3879.
Email - info@ProboticsAmerica.com
Warranty and Technical Support /Service and Repairs
Our products are carefully crafted to be state-of-the-art, durable and reliable. That's why we are confident enough to offer a complete one-year warranty, including both parts and labor - the best in the industry.
We also offer complimentary technical support for all of our products regardless of their age or purchase date. If you are having any problems with your robot, please let us know - many problems are easily resolved with just one call, exchange of emails or webcast. If your robot was manufactured by a different company and is not covered by their warranty, we will probably be able to repair it in Dallas. Please call us before you ship any products to our service center so we can give you an estimate of the kind of work, time frame and charges that will be involved.
In the past few years we have made extensive improvements to the mechanics and electronics in our robots - making them stronger, more reliable, faster and easier to use - and many of these changes are available as upgrades to older models.
Extensive upgrades or repairs will probably involve shipping at least some parts to Dallas, but our modular design means that many repairs or upgrades can be done on-site. With our House Call Service, a $50 fee (plus transportation costs) will bring a technician to your location. Transportation charges will be waived if you coordinate your appointment with our travels to or near one of the cities listed below.
Pricing for our robots, options and accessories are available online and in our catalogs. Contact us by phone, fax, mail, or email - we'd be more than happy to discuss your specific needs and preferences and create a free, no-obligation custom quote for your robot.
Since all of our robots are custom units built to your specific requirements, we require a deposit of 50% with the balance due on delivery. Government agencies may submit an order using their standard purchase order or with a quote signed by an appropriate authorized representative and a deposit is not necessary.